Product Support Jedi, North America


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Headquarters: Sydney, Australia
URL: https://careers.awardsplatform.com

Awesome opportunity to join a fast-growth global startup with a great product! Flexibility to work remotely with a friendly team.

Award Force (www.awardforce.com) is a fast-growing Australian SaaS company with a great product, expanding internationally. We are looking for an entry level support person who can provide fast, technically accurate and friendly support to our North American client base.

About us

Award Force is the industry-leading cloud software for organisers of awards, grants, scholarships and pitch competitions to manage submission, evaluation and award of results, online.

We provide the platform to accept awards entries/applications, allocate them to judges/evaluators who then do their judging online, all the while providing organisers clear visibility on how their program is going.

Since launching in Australia late 2013, we’ve had an outstanding market response and we’re now supporting a growing list of clients across Asia Pacific, Europe, North & South America and the Middle East.

Award Force is a beautifully designed, high quality system and we make sure all our clients have a fantastic experience!

Our growing team is distributed across 22 cities in 13 countries, mostly working from home offices.  We use a range of internet-based tools for communication and collaboration which help our teams work closely over global distance and time zones. We’re an energetic group of intelligent, creative people, driven by high standards and are passionate about creating and delivering an exceptional product and service.

Essentials


What we offer

Your role

Based anywhere in North America, you will be communicating with colleagues and clients alike across countries, cultures and time zones on a daily basis.

You’ll love this role if you’re self-motivated, genuinely enjoy helping people and solving problems. Lots of energy, confidence with technology and a sense of humour are a must!

Like any good startup, it can get messy— responses may be required at odd hours, and our processes are always evolving. You’ll be part of this too. If you have a great idea, let’s test it out! We’re not big on bureaucracy, only results.  We don’t expect you to be a slave to your chair, but you will need to be flexible.

The best part about Award Force? It’s really fun :) It’s a fantastic product, and the people we speak with are diverse and lovely. We work in the recognition industry— every day we help our clients uncover and reward everyday people doing exceptional things!

Responsibilities

Product Support:

Be amazing with clients:

Contribute to continuous improvement:

To apply: Submission is via the Award Force system only, the application will take you about 15-20 minutes and applications outside the system will not be considered. Ready? Here you go… https://careers.awardsplatform.com

Listing Source: https://weworkremotely.com/remote-jobs/award-force-product-support-jedi-north-america

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