Remote Jobr

Jobs | Blog

Follow Us: r/remotejobr | @remotejobr | Facebook | Linkedin



gTEAM Editor, Customer Service


Headquarters: New York, NY
URL: https://grnh.se/1ca3c99e1

Overview

Glossier’s gTEAM (customer experience team) is looking for enthusiastic, thoughtful, compassionate, and highly motivated solution-oriented thinkers who are passionate about creating an innovative customer experience and building strong relationships with our customers. This position plays a crucial part in the overall online customer experience the company offers.

In this entry-level role, you will be the first point of contact for our customers and engage with them on email, social media, and chat. Our editors answer a variety of questions from returns, exchanges, lost packages, to questions surrounding our products. Our editors are strong representations of Glossier’s mission, values, and voice. As a remote gTEAM editor, you’ll have the opportunity to work both independently and as part of a larger support team.

Instead of a traditional cover letter, we’d like for you to tell us (in 400 words or less) why you want to work in customer service.

Responsibilities


Minimum Qualifications


The Details

To apply: Please apply though this link: https://grnh.se/1ca3c99e1

Listing Source: https://weworkremotely.com/remote-jobs/glossier-gteam-editor-customer-service

Back

Contact us remotejobr->gmail.com