Customer Support Representative

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Headquarters: Chicago, IL

Initially reporting directly to the CTO, you will continue HubTran’s tradition of outstanding customer service. After becoming an expert in our products, you will be the first person our customers contact when they need help. Along with providing front line support, you will create documentation and video guides to allow our customers to learn on their own. As more complex problems are discovered, you will work as a liaison to our engineering team.

At Hubtran, you will join a team that:

In order to succeed in this role you should:

What our customers say:

> Extremely helpful and saved us a lot of time. Thank you Thank you Thank you

> I was afraid that was going to be the answer…they’re not as quick in handling problems like you guys are so I was REALLY hoping it was something you could fix :) 

Compensation: 70k – 85k Depending on experience

To apply: Candidates who are eligible to work in the United States should send a resume and cover letter to [email protected]

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