Customer Support Manager

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Headquarters: Minneapolis

We are Astro HQ and we build hardware and software tools that unlock creativity and productivity. Tools like:

We are looking for a Customer Support Manager to help us build a world-class support team. Your primary responsibility will be managing our support operation to ensure it runs smoothly and efficiently to provide accurate, responsive and friendly support. You will manage our existing team, establish processes, and train new members to serve a growing customer base. You will also collaborate with the engineering team to provide valuable, real-time feedback to improve the customer experience.

This job requires exceptional communication skills, strong organizational skills, and a desire to constantly be improving.

You will…

Skills & Requirements

To apply: Please send an email to [email protected] with the following: Your name and the position you’re applying for in the subject, Your resume as PDF, A writing sample of your choosing (can be a cover letter), A few sentences on why you’re interested in applying

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