Customer Service and Marketing Manager

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Headquarters: New York, NY

From the creators of SparkNotes, LitCharts is the world’s best literary resource. The LitCharts website ( offers over 800 high-quality literature guides, analysis, and related literary tools and resources. Millions of students, teachers, and general interest readers use the LitCharts website and mobile apps every month.

We are looking for a full-time customer support and marketing manager to help us manage LitCharts user feedback, requests, and support tickets, and to help spread the word about what we offer. This role is unique in that we’re looking for someone interested in working directly with customers and marketing to them, including by email, social media, and search engine optimization.

Some examples of the responsibilities associated with this position include:

Some examples of skills we will be looking for in an ideal candidate include:

Benefits we offer include:

All applicants must be legally authorized to work in the United States.


To apply: To apply, please email your resume (or LinkedIn profile) and an explanation of why you think you’re a good match for this role to [email protected].

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