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Community Support Associate

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Headquarters: Sacramento, CA

ModSquad is seeking freelance contractors who are experts in community support and have great customer service experience with enthusiastic attitudes! We currently have two open opportunities for uniquely qualified freelancers to provide services to our remote support team for Vimeo, a leading online video platform. Duties to fill include providing ticket support through Zendesk to assist customers that use the Vimeo platform.

What is needed:
What we’re looking for:
Bonus qualifications:
Some of the best things about contracting with us:
About ModSquad
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Sony, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 50+ countries, we’re your squad for the digital world. Visit us at

Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

To apply: Please submit a resume/CV to and be sure to indicate if you are interested in the part-time weekends opportunity or the full-time Sat-Wed opportunity.

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